Upholstery and Carpet Cleaning Disclaimers

These disclaimers apply to ALL carpet cleaning, stain removal and urine odour treatment services provided by Mel's Cleaning and are in addition to our standard Terms and Conditions.

Stain Removal Waiver and Disclaimer

I have requested Mel's Cleaning to examine a carpet or item of furniture that has been stained with a foreign substance. I acknowledge that the carpet or item of furniture in its stained condition is of lessened value to me. A Technician from Mel's Cleaning has explained to me that there are variations in carpet fabric and dyestuff composition and that there are instances where stains or marks or dirt may not be removed with a stain removal process and where discoloration and/or bleaching of the carpet or furniture may occur. I also understand that it is impossible to test for or predetermine the result of a stain removal treatment.

With full knowledge of the above, I have requested Mel's Cleaning to treat my carpet and/or item(s) of furniture in an attempt to remove stains, marks or dirt. I understand there are variables beyond the control of Mel's Cleaning technician and I understand that Mel's Cleaning disclaims any liability for damage caused to the carpet and/or item(s) of furniture as a result of any stain removal treatment or cleaning process. I agree not to hold Mel’s Cleaning liable for any damage caused to my carpet and/or item(s) of furniture as a result of any stain removal treatment or cleaning process.

Urine Odour Removal Waiver and Disclaimer

I fully understand that my carpeting and/or item(s) of furniture are currently damaged due to urine deposits. I understand that undesirable results may occur in the form of shrinkage, wicking, browning, yellowing or discoloration because urine is a complex mixture of ingredients. I hereby authorise Mel's Cleaning to perform a urine odour removal process. I agree to the stated price for the service and I understand that there is no guarantee implied or expressed that all urine odour will be removed.

Upholstery Waiver and Disclaimer

I fully understand backing, lining and other materials and processes used in the manufacture of upholstery items may produce adverse results in the surface material when cleaned. I understand there is no way of determining when such results will occur and that the fabric may have previously experienced deterioration due to such factors as fading, shrinkage, dry-rotting, watermarking, browning, or loss of tensile strength. I also understand that occasionally a manufacturer will mark items with a black or other coloured markeron the reverse of the fabric. I understand that this should not be done and it has the potential to bleed through when cleaned. I agree not to hold Mel’s Cleaning responsible for any of the conditions listed above.

General Waiver and Disclaimer for all items to be cleaned or shampooed

I acknowledge that I have read the waiver and disclaimer and agree to the said terms, waivers, and disclaimers and agree not tohold Mel’s Cleaning liable. I hereby authorise the Mel’s Cleaning Technician to proceed with the prescribed treatment..